Emotional Intelligence is the ability to perceive, understand and influence our own and others’ emotions, across a range of contexts, to guide our current thinking and actions and help us to achieve our goals.
Learn MoreThe cost of deceit within organisations and the wider society is frightening. With the right knowledge and skills you can better protect yourself from the costs of high-stake deception.
Learn MoreCommunication is the means of sending or receiving information. This is generally done through speaking, writing and non-verbal signals.
Learn MoreA simple definition of an interview is “…a conversation with a purpose.” Training in specific interview contexts and methods can increase your skill set and help you become a master in interviewing techniques.
Learn MoreFacial expressions are a nonverbal system, communicating social information to your colleagues, friends, family and strangers.
Learn MoreBody language (also known as Kinesics) is a method of nonverbal communication used by humans and many animals as a form of signalling, expressing and conveying information to others.
Learn MoreBehavioural Analysis is the observation and interpretation of the behaviour of others, so as to engage with them and gain insights into their motivations and intentions. It requires evaluating and understanding other people’s verbal and non-verbal communication to identify, or differentiate between, the message they intend to convey, and the signals they give off.
View Courses About EIAOur students know people are the heart of their business dealings and by developing their abilities to read, understand and influence others it has better served both their employees and customers.
When is it okay to call people out? One of the most common phrases that I hear when discussing what we do at EIA is something along the lines …
The last three months have helped to rejuvenate my faith in the inverted pyramid - a leadership concept that I have always had as my guiding compass i...
Anger is a primitive signal from our subconscious that we should pay attention to. It is a ‘call to action’, though the action that anger prompts ...
Our beliefs have a profound influence on our success in work and in life - whatever our goals. Our beliefs are the foundation upon which we build many...
We are all good at Emotional Intelligence when stakes are low... but what about when we are put to the test? Emotional intelligence(EI) is the abili...
This is an emotional intelligence focused post that aims to summarise the development and progression you may want to aim for if you want your child t...
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