Emotional Intelligence is the ability to perceive, understand and influence our own and others’ emotions, across a range of contexts, to guide our current thinking and actions and help us to achieve our goals.
Learn MoreThe cost of deceit within organisations and the wider society is frightening. With the right knowledge and skills you can better protect yourself from the costs of high-stake deception.
Learn MoreCommunication is the means of sending or receiving information. This is generally done through speaking, writing and non-verbal signals.
Learn MoreA simple definition of an interview is “…a conversation with a purpose.” Training in specific interview contexts and methods can increase your skill set and help you become a master in interviewing techniques.
Learn MoreFacial expressions are a nonverbal system, communicating social information to your colleagues, friends, family and strangers.
Learn MoreBody language (also known as Kinesics) is a method of nonverbal communication used by humans and many animals as a form of signalling, expressing and conveying information to others.
Learn MoreBehavioural Analysis is the observation and interpretation of the behaviour of others, so as to engage with them and gain insights into their motivations and intentions. It requires evaluating and understanding other people’s verbal and non-verbal communication to identify, or differentiate between, the message they intend to convey, and the signals they give off.
View Courses About EIAOur students know people are the heart of their business dealings and by developing their abilities to read, understand and influence others it has better served both their employees and customers.
New to Body Language and Emotional Intelligence? here are a few suggestions to get you started. Finding something new that you are fascinated about is...
What is the Facial Action Coding System The Facial Action Coding System, often referred to as 'FACS', is an internationally recognized, sophisticated ...
To pay attention to a task at hand, we first must learn to become aware of and then quieten those swirling thoughts and/or emotions. Here are some eve...
Here at EIA, we spend our daily lives immersed in various aspects of the science of human behaviour. As well as conducting analyses, our own research,...
How long does it take to become a lie detector? This is a question we are often asked, and it depends on who you ask. It also depends on the …
When is it okay to call people out? One of the most common phrases that I hear when discussing what we do at EIA is something along the lines …
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