EIA 
Analysis, News & Blogs
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The latest updates and research from the EIA team. Read what we have to say, and join the conversation!
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The Power to Do Nothing
1 month ago by Aaron.
When is it okay to call people out? One of the most common phrases that I hear when discussing what we do at EIA is something along the lines …
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The inverted pyramid of service leadership: trust and let go… don’t stifle and control your staff.
8 months ago by Cliff.
The last three months have helped to rejuvenate my faith in the inverted pyramid - a leadership concept that I have always had as my guiding compass i...
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The gift and curse of anger – a guerrilla in the mist
8 months ago by Cliff.
Anger is a primitive signal from our subconscious that we should pay attention to. It is a ‘call to action’, though the action that anger prompts ...
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Self-beliefs, Success, and Fleas.
8 months ago by Cliff.
Our beliefs have a profound influence on our success in work and in life - whatever our goals. Our beliefs are the foundation upon which we build many...
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Well-being, empathy and challenging emotions
8 months ago by Cliff.
We are all good at Emotional Intelligence when stakes are low... but what about when we are put to the test? Emotional intelligence(EI) is the abili...
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Babies – an insight into their smiles, gaze and emotional development
9 months ago by Jordan.
This is an emotional intelligence focused post that aims to summarise the development and progression you may want to aim for if you want your child t...
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(Anti)-Social Distancing
9 months ago by Aaron.
At this very moment in time, around the world, millions of people are adjusting to the restrictions that have been put in place by governments dealing...
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What was it that triggered ’emotional contagion’ in the Boris NHS Speech?
9 months ago by Cliff.
A few people have said to me that the Boris post-NHS hospitalisation speech triggered sadness in them... and yet the trigger seemed subconscious. 'I c...
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Basic Behaviour Analysis for the First 7 Seconds of Zoom Meetings
10 months ago by Cliff.
It's Monday morning and you open up a ‘Zoom’ virtual video chat with a work colleague with a smile on your face, gently enquiring, “Good morning...
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Respond or React? – Emotional Intelligence and Managing the Stress of Change and Challenge during COVID-19
10 months ago by Cliff.
Much of our time is spent reacting to others and events around us. We are hardwired to deal with the world as an animal (e.g. a Chimp). The …
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Artificial Intelligence and human behaviour
10 months ago by Harry.
Many advertisers, tech giants, and border forces are using varying types of software in an attempt to monitor our emotions or detect whether we are be...
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Wielding the Power of Words
11 months ago by Aaron.
We’ve all heard the 19th-century quote from Edward Bulwer-Lytton suggesting that “the pen is mightier than the sword”, and Shakespeare’s early...
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