Read, understand, and influence others in the workplace and life.

Master the Art of Human Connection. Elevate your human interaction and understanding skills with the comprehensive Certificate in Behaviour Analysis course.

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Behaviour Analysis – Mastering the Art of Verbal and Non-Verbal Communication for Credibility Analysis
Format On Demand
Duration Self Paced
Pay in full See learning portal for pricing options

Course Trailer

What you will learn

  • Expand your ability to see and hear what others are truly thinking and feeling.
  • Develop a comprehensive understanding of the six channels of communication (SCANS™) and how they relate to emotion and deception.
  • Critically evaluate what a person is attempting to say to develop a fuller understanding.
  • Use effective, non-oppressive questioning strategies within high-stake conversations and interviews.
  • Be analysing video and audio of real-life scenarios and criminal cases, practising with one-to-one activities and simulation, and taking part in high-stake group exercises designed to stretch your new skills and increase your abilities.

An advanced On-demand Online Workshop on Body Language, High-Stake Communication, and Behaviour Analysis

Enhance your communication abilities with the Certificate in Behaviour Analysis, a comprehensive passive online training course designed to provide you with the knowledge and techniques needed to read and interpret verbal and non-verbal behaviour, assess credibility, and detect deception. Developed by the Emotional Intelligence Academy, this flexible e-learning program allows you to master human behaviour analysis at your own pace.

The Certificate in Behaviour Analysis will teach you the knowledge, skills, and techniques to read and understand verbal and non-verbal behaviour and develop your ability to assess a person’s credibility and deception.

The ability to analyse human behaviour and see the emotions of others with clarity is irreplaceable in developing effective communication. The potential is limitless: childcare, education, business, professional sports, sales, management, and medicine can benefit through a deeper understanding of emotions.

Many resources claim to teach you how to understand body language and non-verbal communication, and it can be overwhelming to decipher which ones are reliable and effective… The solution is simple, trust the science.

This course utilises EIA’s pioneering Six Channel Analysis System (SCAnS) – a scientifically supported behaviour analysis system designed to capture real-time behavioural data across all six communication channels:

  1. Voice
  2. Psychophysiology
  3. Facial Expressions
  4. Body Language
  5. Verbal Style
  6. Verbal Content

When trained in SCAnS, you will distinguish changes among the six channels (made up of twenty-seven criteria linked to the six channels). When used within high-stake contexts, these changes can point to inconsistencies within 1) the speaker’s account (meaning the story they are trying to tell), 2) their baseline, and 3) the context.

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Behaviour Analysis using SCAnS®

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There are around 6 hours of video content; however, with the exercises, reflection sessions, and ‘homework’ (fun homework, we promise), we expect the course to take around 3-5 days, depending on how quickly you want to progress through the content.

Yes! You can complete this course on any sized device, providing it has a connection to the internet. We do recommend using a larger screen where possible to capture all the detail that a bigger screen offers, but it is not essential.

Currently, the course is only delivered in English. There are currently no subtitles on this course though we expect these to be added in the near future.

The course is hosted 100% online and will require an internet connection for access.

We’re thrilled you enjoyed the program. As a higher educational institution, we have various pathways of professional and academic progression depending on what your needs and wants are. Please reach out to us, and one of our specialists will be able to support you and advise you on the next steps… even if it is not with us.

Yes. Once you have completed each section of the program, you will receive an auto-generated certificate of completion.

While this is an advanced course, you do not require any previous experience within the field of behaviour analysis or emotional intelligence. We will guide you through the whole course.

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Behaviour Analysis using SCAnS® - See learning portal for pricing options

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The Emotional Intelligence Academy


September 2022

  • Intake: 6th September 2022 to 6th September 2024
  • Launch Event: 3 day virtual workshop, 6th September 2022 to 8th September 2022
  • Module Release: Monthly following virtual workshop
  • Live Support Sessions: Scheduled monthly (recordings available)
  • Graduation: September 2024

Congratulation on making the next step to further your education and skillset within the field of communication, behaviour, and credibility analysis. Below is an outline of the application process along with a download link to the application form. Please follow these steps to commence your application and should you have any questions, please use the 'Contact us form' and we would be happy to help.

Application Process:

Step 1: Complete your application

The application form consists of 11 sections, and while it may look intimidating on the surface, it should only take you around 15 – 20 minutes to complete. You will be asked to secure two references as part of your application. A reference is a note written by an independent person (such as a teacher or manager) to testify to your skills, character, experience, and/or achievements relevant to this programme. You can choose to include these in the space provided in the application form or include these as an attachment when you email us your application.

Download your application here. 

Step 2: Email your application and supporting documents to us

Please send your completed application to our admissions team ( along with your passport-like photo and any supporting files requested in the application form, such as your certificates, awards and/or your references.

Step 3:

Upon receipt of your application, we will review your information and any supporting documents and respond to you within two working days to confirm your acceptance on to the programme. In some cases, we may require further information, in which case, we will follow up with you and outline exactly the information we require to complete your application. 

If you would like to speak with a member of the team, please use the contact us form and we will be back in touch.

Speak to us

If you have any questions whatsoever about this course, please enter your details below and one of our team will be in touch to answer any questions

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The Emotional Intelligence Academy

Speak to us

If you have any questions whatsoever about this course, please enter your details below and one of our team will be in touch to answer any questions

First name is required.
Surname is required.
Country is required.
A valid email is required.
A phone number is required.
The Emotional Intelligence Academy

Master's in Communication, Behaviour and Credibility Analysis - Live virtual open day

Fill in the form below to register for our Live Virtual Open Day

  • Date: 27th February 2023
  • Times: 16:00 London, UK / 08:00 Pacific Standard Time / 10:00 Central Standard Time

First name is required.
Surname is required.
A valid email is required.