An advanced 3-day Virtual Workshop

Protect yourself against deception with this advanced behaviour analysis programme that will heighten your understanding and abilities to read the verbal and non-verbal behaviours of others and use this to evaluate their credibility and deception.

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Certificate in Behaviour Analysis
Format 100% Online
Duration 3 Day Virtual Workshop
Pay in full £750


An advanced 3-day Virtual Workshop on Body Language, High-Stake Communication, and Behaviour Analysis

The Certificate in Behaviour Analysis will teach you the knowledge, skills, and techniques to read and understand verbal and non-verbal behaviour and develop your ability to assess a person’s credibility and deception.

The ability to analyse human behaviour and see the emotions of others with clarity is irreplaceable in developing effective communication. The potential is limitless: childcare, education, business, professional sports, sales, management, and medicine can benefit through a deeper understanding of emotions.

Many resources claim to teach you how to understand body language and non-verbal communication, and it can be overwhelming to decipher which ones are reliable and effective… The solution is simple, trust the science.

This course utilises EIA’s pioneering Six Channel Analysis System (SCAnS) – a scientifically supported behaviour analysis system designed to capture real-time behavioural data across all six communication channels:

  1. Voice
  2. Psychophysiology
  3. Facial Expressions
  4. Body Language
  5. Verbal Style
  6. Verbal Content

When trained in SCAnS, you will distinguish changes among the six channels (made up of twenty-seven criteria linked to the six channels). When used within high-stake contexts, these changes can point to inconsistencies within 1) the speaker’s account (meaning the story they are trying to tell), 2) their baseline, and 3) the context.

What you will learn

  • Expand your ability to see and hear what others are truly thinking and feeling.
  • Develop a comprehensive understanding of the six channels of communication (SCANS™) and how they relate to emotion and deception.
  • Critically evaluate what a person is attempting to say to develop a fuller understanding.
  • Use effective, non-oppressive questioning strategies within high-stake conversations and interviews.
  • Be analysing video and audio of real-life scenarios and criminal cases, practising with one-to-one activities and simulation, and taking part in high-stake group exercises designed to stretch your new skills and increase your abilities.


£750 Pay in Full



I found the whole experience excellent. To be trained by such high-caliber trainers with so many individual strengths as teachers and exceptional character is an experience I won’t forget. I sought true expert training, and being trained by true expects is what I got. However the experience was made more personal with the well designed small group activities. The trainers had the ability to make the participants of the course feel as though they are involved in the future of the EIA. Their level of professionalism as well as his vast knowledge and spot on humour made the lessons more colourful and memorable. I was highly impressed with SCAnR (six channel analysis system). To develop a system based upon so much solid research which translates into a practical methodology in real time is incredible. I believe it will become the gold standard in behavioural analysis and deserves recognition across the diverse fields of which it covers.

K Garnett

A great course – the linguistic component has doubled my knowledge – the PINS, process and interviewing models are great, and I’m looking forward to putting them into practice!


Thoroughly enjoyable and interesting course which I think would benefit anyone. The instructors have a deep understanding of the subject and their passion is catching.

Kate – Security

So much knowledge and practical exercises put together in a this workshop that you are going away with a package of new skills which you can start using straight away or build on and develop them further in your field of interest. Certainly worth recommending!

Michael Raczynski – Auditor

A great blend of learning and understanding. I think what most of us want out of this training is to improve our emotional intelligence. We all want to be able to read others more clearly for our own personal benefit and for theirs. To understand what the other person is feeling at that moment and have the ability to appropriately interact with that person. This course is not to improve your lie detection skills, it is to enhance your skill in evaluating the truth.

Rhys Oram – Business Management

Best course ever I have been at. Excellent trainers and support. I hope it will be more similar course like this in the future, linked to social work and health care sectors.

Siv Laila Spilhaug – Social worker

EIA had taken the existing research and created a model for behavioural analysis and investigative interviewing that is compelling. What’s more, it’s delivered by a team of experts and leaders in the field. One of the best learning experiences I have had.

Irvine Nugent – Leadership Development

An excellent course, conducted by a fantastic team and based on scientific data.

Rui Mendes – Communication Trainer

Well organised, amazing content, high professionalism, high quality. I was truly satisfied with the course, would have spent more days for diving deeper into each part.

Adela Carmen Vlad – Student

Overall an amazing three days 🙂 !

Christine Nicoline Lykke Isaksen – Sanctions Officer

A great course which really helps to provide a solid grounding in the fundamentals of Behavioural Analysis and Investigative interviewing.

David – National Security

This was an engaging, hands-on, thought-provoking program that left me inspired. Not only was the material organized within a digestible framework, but the delivery and group management was also expertly executed. A High-quality workshop, highly recommended!

Davis Vonk – Psychometrician

Great experience very useful. I had amazing time.

Gordan Hajdinic – Digital Designer

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The Emotional Intelligence Academy


September 2022

  • Intake: 6th September 2022 to 6th September 2024
  • Launch Event: 3 day virtual workshop, 6th September 2022 to 8th September 2022
  • Module Release: Monthly following virtual workshop
  • Live Support Sessions: Scheduled monthly (recordings available)
  • Graduation: September 2024

Congratulation on making the next step to further your education and skillset within the field of communication, behaviour, and credibility analysis. Below is an outline of the application process along with a download link to the application form. Please follow these steps to commence your application and should you have any questions, please use the 'Contact us form' and we would be happy to help.

Application Process:

Step 1: Complete your application

The application form consists of 11 sections, and while it may look intimidating on the surface, it should only take you around 15 – 20 minutes to complete. You will be asked to secure two references as part of your application. A reference is a note written by an independent person (such as a teacher or manager) to testify to your skills, character, experience, and/or achievements relevant to this programme. You can choose to include these in the space provided in the application form or include these as an attachment when you email us your application.

Download your application here. 

Step 2: Email your application and supporting documents to us

Please send your completed application to our admissions team ( along with your passport-like photo and any supporting files requested in the application form, such as your certificates, awards and/or your references.

Step 3:

Upon receipt of your application, we will review your information and any supporting documents and respond to you within two working days to confirm your acceptance on to the programme. In some cases, we may require further information, in which case, we will follow up with you and outline exactly the information we require to complete your application. 

If you would like to speak with a member of the team, please use the contact us form and we will be back in touch.

Speak to us

If you have any questions whatsoever about this course, please enter your details below and one of our team will be in touch to answer any questions

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The Emotional Intelligence Academy

Speak to us

If you have any questions whatsoever about this course, please enter your details below and one of our team will be in touch to answer any questions

First name is required.
Surname is required.
Country is required.
A valid email is required.
A phone number is required.
The Emotional Intelligence Academy

Master's in Communication, Behaviour and Credibility Analysis - Live virtual open day

Fill in the form below to register for our Live Virtual Open Day

  • Date: 27th February 2023
  • Times: 16:00 London, UK / 08:00 Pacific Standard Time / 10:00 Central Standard Time

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A valid email is required.