2 Day Virtual Workshop

Emotional intelligence training designed to improve your emotional self-awareness and well-being and enhance your abilities to engage, read, understand and influence others to achieve your goals.

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EmotionIntell – The Pioneering Approach to Emotional Intelligence Training
Format 100% Online
Duration 2 Day Virtual Workshop
Intakes See 'Book Now'
Pay in full £750


Did you know 71% of employers value Emotional Intelligence over IQ when searching for new talent? Research has shown that when leaders of an organisation have high Emotional Intelligence, their employees experience higher overall job satisfaction, and staff turnover reduces significantly.

Emotional Intelligence is vital in relationship building, relationship maintenance, conflict resolution and is a key predictor of successful leadership ability. At its core, Emotional Intelligence is ‘The ability to perceive, understand, and influence our own and others’ emotions, across a range of contexts, to guide our current thinking and actions, to help us to achieve our goals.’ – Cliff Lansley, EIA Group.

Emotional Intelligence has also become a crucial tool for entrepreneurs – Providing them with the emotional resilience to navigate the ups and downs of business while simultaneously giving them the skills and techniques to better read, understand, and influence others.

The EmotionIntell course will help you unlock your Emotional Intelligence and connect deeper with the gift of your emotions. You will understand how and why you often over or under-react to scenarios and uncover the behaviours and emotional responses that lead you into trouble.

This course has been enhanced and re-structured to help those who have taken the new EQ tool from EIA – the e-Factor®

What you will learn

  • Protect and enhance your well-being
  • Avoid conflict by responding to emotional triggers rather than reacting to them.
  • Use your emotional skills to work constructively with others
  • Communicate effectively and with purpose
  • Read others using powerful verbal and non-verbal behavioural cues
  • Maintain focus and control during difficult conversations
  • Increase your likability, win friends, and build relationships
  • Engage with and influence others

Unlike IQ, Emotional Intelligence is a skill you can develop and hone. With the correct training, you can build your ability in the three main areas of Emotional Intelligence – awareness, understanding and influencing self and others.

This is illustrated with this model.

The EmotionIntell program is broken down into three carefully crafted stages:

Part One

looks at the concept of Intelligence, the evolution of the construct of Emotional Intelligence over the last century, and the common components that most scientists agree on. It also explores how emotions work. We will define emotions and look at the role of the brain and the autonomic nervous system that drive our sensations and psychophysiology and influence the resulting behaviour. We will also examine the typical timeline of an emotional episode to help us see how powerful and quick an emotion can be.

Part Two

will introduce the 12 core competencies and the four quadrants of Self-Awareness, Self-Management, Social-Awareness and Interaction Management.

Part Three

will review the challenges of Emotional Intelligence and offer a context for you to adopt, develop and apply your skills within your personal and professional life.

Key statistics about Emotional Intelligence:

Research has shown that higher Emotional Intelligence is positively correlated with:

  • Better social relations for children – Emotional Intelligence positively correlates with good social interactions and relationships among children and teens. It negatively correlates with deviance from social norms and anti-social behaviour (measured both in and out of school as reported by children themselves) with their family members and teachers.
  • Better social relations for adults – High emotional Intelligence among adults is correlated with better self-perception of social ability and more successful interpersonal relationships while less interpersonal aggression and problems.
  • Highly emotionally intelligent individuals are perceived more positively by others – Other individuals perceive those with high EI to be more pleasant, socially skilled and empathic to be around.
  • Better family and intimate relationships – High EI is correlated with better relationships with the family and intimate partners in many aspects.
  • Better academic achievement – Emotional Intelligence is correlated with greater achievement in academics as reported by teachers but generally not higher grades once IQ is considered.
  • Better social relations during work performance and negotiations – Higher emotional Intelligence is correlated with better social dynamics at work and better negotiating ability.
  • Better psychological well-being – Emotional Intelligence is positively correlated with higher life satisfaction, self-esteem and lower levels of insecurity or depression. It is also negatively correlated with poor health choices and behaviour.


£750 Pay in Full

Workshop Outline

Brief Introduction

Meet your facilitation team, your fellow delegates, and master the technology.

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What is Emotional Intelligence (EI)?

A quick review of the evolution of EI – the myths, the models, the challenges, and the science

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Emotion timeline

How emotions occur, when they become conscious, and when we can act.

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Emotional Intelligence in conversation

Using Emotional Intelligence in conversation (with self and others) and the seven stages toward successful EI interactions

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Recognise the thoughts and feelings of others

Use the advanced SCAnS method to read verbal and non-verbal behavioural cues in others.

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Explore your emotional triggers, the things that really get to you, and prepare for powerful interventions on day two to support you in overcoming them

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The Power Triad

Recognise the effects emotional states have on our cognitive and physical resources and learn to balance the scale.

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Self-management strategies

Emotional Intelligence does not mean the suppression of emotions. Sometimes you need them fly.

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Individual differences and me theory

Develop your empathic skills and step into the mind of those around you

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Communication and personal styles

Understand the subtle differences in communication and personal styles. Use your knowledge to flex to others.

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Managing interactions with others – Explore a challenging interaction you are likely to have/have had, and bring this to day three for support and guidance from your tutors and fellow delegates in a safe environment

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Stabilising our platform

Develop attentiveness and mindfulness techniques to focus on the task and remove all the noise

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Mindset and Reframing

Use effective strategies to maintain control of your emotions. Don’t allow others into the driver’s seat

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Scenario development/practice

Break off into small groups and explore your challenging interaction from day two’s homework. Help your fellow delegates with their challenges.

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Open forum

The day will conclude with an open discussion. Ask the facilitators anything you want. Share stories with the group. Form a group on social media. Sing a song… we’ve seen it all : )

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The more I think I know, the more I realize there is yet to be learned. This was a great experience, and will be on my mind for quite awhile.

Rebecca Jasmin

I found it fascinating that a way has been found to quantify emotional intelligence. Personally, I feel I am very aware of myself, but I’ve always struggled to articulate it. I feel this course has given me an academic angle to an area that I’m already pursuing hard in a more feel-based way. I am now equipped with terminology and strategies that I can label to apply to life and clients.

Mickie Love – Personal Trainer

This was one of the most inspiring and truly educational trainings I have ever attended. As I said on the course, I am already using my enhanced understanding with clients, and with most of them the insights provided by EI have opened up new avenues of exploration and insight.

David Keighley – Psychotherapist

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The Emotional Intelligence Academy


September 2022

  • Intake: 6th September 2022 to 6th September 2024
  • Launch Event: 3 day virtual workshop, 6th September 2022 to 8th September 2022
  • Module Release: Monthly following virtual workshop
  • Live Support Sessions: Scheduled monthly (recordings available)
  • Graduation: September 2024

Congratulation on making the next step to further your education and skillset within the field of communication, behaviour, and credibility analysis. Below is an outline of the application process along with a download link to the application form. Please follow these steps to commence your application and should you have any questions, please use the 'Contact us form' and we would be happy to help.

Application Process:

Step 1: Complete your application

The application form consists of 11 sections, and while it may look intimidating on the surface, it should only take you around 15 – 20 minutes to complete. You will be asked to secure two references as part of your application. A reference is a note written by an independent person (such as a teacher or manager) to testify to your skills, character, experience, and/or achievements relevant to this programme. You can choose to include these in the space provided in the application form or include these as an attachment when you email us your application.

Download your application here. 

Step 2: Email your application and supporting documents to us

Please send your completed application to our admissions team (service@eiagroup.com) along with your passport-like photo and any supporting files requested in the application form, such as your certificates, awards and/or your references.

Step 3:

Upon receipt of your application, we will review your information and any supporting documents and respond to you within two working days to confirm your acceptance on to the programme. In some cases, we may require further information, in which case, we will follow up with you and outline exactly the information we require to complete your application. 

If you would like to speak with a member of the team, please use the contact us form and we will be back in touch.

Speak to us

If you have any questions whatsoever about this course, please enter your details below and one of our team will be in touch to answer any questions

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The Emotional Intelligence Academy

Speak to us

If you have any questions whatsoever about this course, please enter your details below and one of our team will be in touch to answer any questions

First name is required.
Surname is required.
Country is required.
A valid email is required.
A phone number is required.
The Emotional Intelligence Academy

Master's in Communication, Behaviour and Credibility Analysis - Live virtual open day

Fill in the form below to register for our Live Virtual Open Day

  • Date: 27th February 2023
  • Times: 16:00 London, UK / 08:00 Pacific Standard Time / 10:00 Central Standard Time

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A valid email is required.