Overview
Did you know 71% of employers value Emotional Intelligence over IQ when searching for new talent? Research has shown that when leaders of an organisation have high Emotional Intelligence, their employees experience higher overall job satisfaction, and staff turnover reduces significantly.
Emotional Intelligence is vital in relationship building, relationship maintenance, conflict resolution and is a key predictor of successful leadership ability. At its core, Emotional Intelligence is ‘The ability to perceive, understand, and influence our own and others’ emotions, across a range of contexts, to guide our current thinking and actions, to help us to achieve our goals.’ – Cliff Lansley, EIA Group.
Emotional Intelligence has also become a crucial tool for entrepreneurs – Providing them with the emotional resilience to navigate the ups and downs of business while simultaneously giving them the skills and techniques to better read, understand, and influence others.
The EmotionIntell course will help you unlock your Emotional Intelligence and connect deeper with the gift of your emotions. You will understand how and why you often over or under-react to scenarios and uncover the behaviours and emotional responses that lead you into trouble.
This course has been enhanced and re-structured to help those who have taken the new EQ tool from EIA – the e-Factor®.
What you will learn
- Protect and enhance your well-being
- Avoid conflict by responding to emotional triggers rather than reacting to them.
- Use your emotional skills to work constructively with others
- Communicate effectively and with purpose
- Read others using powerful verbal and non-verbal behavioural cues
- Maintain focus and control during difficult conversations
- Increase your likability, win friends, and build relationships
- Engage with and influence others
Unlike IQ, Emotional Intelligence is a skill you can develop and hone. With the correct training, you can build your ability in the three main areas of Emotional Intelligence – awareness, understanding and influencing self and others.
This is illustrated with this model.
The EmotionIntell program is broken down into three carefully crafted stages:
Part One
looks at the concept of Intelligence, the evolution of the construct of Emotional Intelligence over the last century, and the common components that most scientists agree on. It also explores how emotions work. We will define emotions and look at the role of the brain and the autonomic nervous system that drive our sensations and psychophysiology and influence the resulting behaviour. We will also examine the typical timeline of an emotional episode to help us see how powerful and quick an emotion can be.
Part Two
will introduce the 12 core competencies and the four quadrants of Self-Awareness, Self-Management, Social-Awareness and Interaction Management.
Part Three
will review the challenges of Emotional Intelligence and offer a context for you to adopt, develop and apply your skills within your personal and professional life.
Key statistics about Emotional Intelligence:
Research has shown that higher Emotional Intelligence is positively correlated with:
- Better social relations for children – Emotional Intelligence positively correlates with good social interactions and relationships among children and teens. It negatively correlates with deviance from social norms and anti-social behaviour (measured both in and out of school as reported by children themselves) with their family members and teachers.
- Better social relations for adults – High emotional Intelligence among adults is correlated with better self-perception of social ability and more successful interpersonal relationships while less interpersonal aggression and problems.
- Highly emotionally intelligent individuals are perceived more positively by others – Other individuals perceive those with high EI to be more pleasant, socially skilled and empathic to be around.
- Better family and intimate relationships – High EI is correlated with better relationships with the family and intimate partners in many aspects.
- Better academic achievement – Emotional Intelligence is correlated with greater achievement in academics as reported by teachers but generally not higher grades once IQ is considered.
- Better social relations during work performance and negotiations – Higher emotional Intelligence is correlated with better social dynamics at work and better negotiating ability.
- Better psychological well-being – Emotional Intelligence is positively correlated with higher life satisfaction, self-esteem and lower levels of insecurity or depression. It is also negatively correlated with poor health choices and behaviour.
Dates
Workshop Outline
Brief Introduction
Meet your facilitation team, your fellow delegates, and master the technology.
What is Emotional Intelligence (EI)?
A quick review of the evolution of EI – the myths, the models, the challenges, and the science
Emotion timeline
How emotions occur, when they become conscious, and when we can act.
Emotional Intelligence in conversation
Using Emotional Intelligence in conversation (with self and others) and the seven stages toward successful EI interactions
Recognise the thoughts and feelings of others
Use the advanced SCAnS method to read verbal and non-verbal behavioural cues in others.
Homework
Explore your emotional triggers, the things that really get to you, and prepare for powerful interventions on day two to support you in overcoming them
The Power Triad
Recognise the effects emotional states have on our cognitive and physical resources and learn to balance the scale.
Self-management strategies
Emotional Intelligence does not mean the suppression of emotions. Sometimes you need them fly.
Individual differences and me theory
Develop your empathic skills and step into the mind of those around you
Communication and personal styles
Understand the subtle differences in communication and personal styles. Use your knowledge to flex to others.
Homework
Managing interactions with others – Explore a challenging interaction you are likely to have/have had, and bring this to day three for support and guidance from your tutors and fellow delegates in a safe environment
Stabilising our platform
Develop attentiveness and mindfulness techniques to focus on the task and remove all the noise
Mindset and Reframing
Use effective strategies to maintain control of your emotions. Don’t allow others into the driver’s seat
Scenario development/practice
Break off into small groups and explore your challenging interaction from day two’s homework. Help your fellow delegates with their challenges.
Open forum
The day will conclude with an open discussion. Ask the facilitators anything you want. Share stories with the group. Form a group on social media. Sing a song… we’ve seen it all : )
