2 Year Part Time Masters Degree

This innovative online Master’s Degree programme has been developed in order to help create experts within the field of Behaviour Analysis, Communication and Credibility Analysis.

Master’s Degree in Communication,  Behaviour and Credibility Analysis
Format 100% Online
Duration 2 Years Part Time
Intakes April & September
Pay in full £11,268


This innovative online Master’s Degree programme has been developed in order to help create experts within the field of Behaviour Analysis, Communication and Credibility Analysis. In a collaborative partnership with Manchester Metropolitan University, The Emotional Intelligence Academy (EIA Group) has developed the Master’s Degree in Communication, Behaviour and Credibility Analysis (CBCA) to meet the needs of students that wish to understand human behaviour at the deepest level. Achieve a globally recognised Master of Science Degree from our university partner – MMU

What you will learn

  • Understand human behaviour
  • Emotions and communication roles
  • Emotional Intelligence
  • Interpersonal Skills
  • Models, methods and techniques

The program has been designed to convey the latest scientific research across the core disciplines of Psychology, Sociology, Linguistics, and Criminology, providing students with a holistic understanding of people, through studying their behaviours, influences, emotions, biases and methods of communicating.

The MSc has a balanced focus on Emotional Intelligence, Interpersonal Skills, Deception, and Behaviour Analysis. While you explore ‘how’ and ‘why’ humans behave as they do, you will also practise and study the application and real-world skills developed from the research. Applying models, methods and techniques through practice, exercises and analysis across a wide range of contexts and interactions.

The MSc CBCA is a fully supported online and distance learning program over 2 years, utilising the latest developments in online learning to provide engaging and interactive virtual workshops. Supported by online modules accessed through the EIA portal, available anywhere with a web connection, as well as for offline playback. This allows you to study at your own pace and in the time you find between your busy personal and professional lives.

Your course materials and resources are available through a state-of-the-art learning management system. The program modules are delivered by a team of experienced professionals and professors that have a real passion for the subjects covered and use the knowledge and skills in real-world, high-stake environments.

This Master’s Degree program aims to attract students of all ages and backgrounds, developing Research Practitioners that can work at the top level of expertise in human behaviour, emotions and communication roles. Students are open to apply the content in any application that fits their goals, from Fraud, Law and Security to People Management, Healthcare and Consultancy.


£11,268 Pay in Full

When you pay upfront for the full programme you will receive a 10% discount. RRP is £12,520

£12,520 Deposit and Installments

We offer payment plans of 6 - 12 months. If you would like to spread the cost of the programme please select 'Deposit and Instalments' and pay the £1250 deposit.

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The MSc CBCA degree is awarded on successful completion of the full course syllabus and amounts to 180 credits. There are exit awards built into the programme at 60 credits for a Postgraduate Certificate in CBCA, and 120 credits for a Postgraduate Diploma in CBCA.

15 Credits

Behaviour Analysis – Delivered via 3-day Virtual Workshop and accompanying online module

Get ready to revolutionize your understanding of communication with the groundbreaking Six Channel Analysis System (SCAnS™)! This innovative model has been validated for use in high-stakes contexts and offers a comprehensive approach to communication analysis like no other.

Not only will you learn the ins and outs of SCAnS™, but you’ll also discover a conversational approach that has been specifically designed to aid in behaviour assessment and uncover any hidden information that may be “leaking” across all communication channels. This cutting-edge approach takes into account the impact of cognitive and emotional load on communication, providing you with a complete picture of the message being conveyed.

Whether you’re looking to advance your career, deepen your understanding of communication, or simply learn something new, this unit is not to be missed. With SCAnS™ and its accompanying conversational approach, you’ll gain a unique perspective on communication that will set you apart and enhance your ability to assess and understand the messages being conveyed.

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10 Credits

Attentiveness and Mindfulness – Online Unit

Discover how a focus on mindfulness can help you create the ideal conditions for accurate behaviour analysis, leading to more objective and effective management of interviews and conversations.

This unit is packed with valuable knowledge and practical exercises that will help you cultivate a greater sense of presence and awareness. You’ll learn about the benefits of mindfulness, including how it can increase the success of your interactions and support your emotional intelligence. And by becoming more attuned to your own biases and emotional states, you’ll be able to make more informed decisions and communicate more effectively.

Whether you’re looking to enhance your professional skills, deepen your understanding of human behaviour, or simply live a more fulfilling life, this unit has something to offer. With a focus on attentiveness and mindfulness, you’ll gain valuable insights into the power of presence and become a more effective communicator.

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10 Credits

Psychophysiology – Online Unit

Get ready to delve into the fascinating interplay between psychology and physiology with this exciting unit! Discover how thinking and feeling processes are reflected in physiological responses and how this knowledge can help you better understand and assess behaviour.

Not only will you learn about the latest research and techniques in the field, but you’ll also have the opportunity to investigate cutting-edge technology being used to detect emotions and deception. You’ll evaluate their strengths and limitations and gain a deeper understanding of how they can be applied in real-world scenarios.

Whether you’re a student, professional, or simply someone interested in exploring the mysteries of the mind, this unit is sure to be a valuable learning experience. With a focus on the relationship between psychology and physiology, you’ll gain a deeper understanding of human behaviour and be better equipped to navigate the complexities of interpersonal communication.

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10 Credits

The Face of Emotion and Deception – Online Unit

Unlock the secrets of facial expressions and emotional communication with this dynamic unit! Explore the intricacies of emotional displays and discover the latest theories and debates surrounding universal expressions and the role of facial expressions in communication.

You’ll gain an in-depth understanding of the Facial Action Coding system and its application in the analysis of human behaviour. Whether you’re interested in the field of psychology, human behaviour, or simply curious about the ways in which we communicate, this unit will provide you with valuable insights and practical tools to enhance your understanding of emotional facial expressions.

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10 Credits

Investigative Interviewing – Online Unit

Uncover the power of effective interviewing with this captivating unit! Explore the various interviewing methods, frameworks, and models used in both commercial and policing contexts, and gain insights into the overlaps with related psychological research areas.

Whether you’re a student, professional, or simply curious about the science of human behaviour, this unit will provide you with a comprehensive understanding of the techniques and strategies used to gather information and build rapport. You’ll learn about the different approaches and models used in both commercial and policing settings and gain a deeper understanding of how they can be applied in real-world scenarios.

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10 Credits

Linguistics Applied – Online Unit

Get ready to unlock the secrets of language and its role in emotional expression, influence, credibility, and deception with this exciting unit! Explore the diverse linguistic theories and approaches used to analyze the complexities of language use and the acoustic qualities of the voice.

Whether you’re a student, professional, or simply interested in understanding the ways in which language impacts our emotions and interactions, this unit is sure to be a valuable learning experience. You’ll delve into the fascinating world of linguistic analysis and gain a deeper understanding of the theories and approaches used to assess the emotional, influential, credible, and deceptive aspects of language and voice.

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9 Credits

Emotional Intelligence – Online Unit

Unleash the power of emotional intelligence with this transformative unit! Explore the various models that have been developed to scope and measure emotional intelligence and gain hands-on experience in critically assessing the validity of these approaches.

With this unit, you’ll gain a deeper understanding of the emotional intelligence models and how they can be applied to improve your own emotional management and influence the emotions of others. Whether you’re looking to enhance your personal and professional skills or simply interested in learning more about the role of emotions in human behaviour, this unit is a must-take!

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15 Credits

Behaviour Analysis Masterclass – Live and Online Unit

Get ready to take your knowledge and skills to the next level with the exciting Masterclass module of the MSc program! This dynamic two-day experience is designed to consolidate the core units covered throughout the program and challenge you to put your learning into practice.

With the support of expert tutors, peers, and facilitation teams, you’ll engage in practical activities that bring your learning to life and introduce you to units yet to be covered. You’ll be assessed on your ability to analyze and report on behaviour using various methodologies, and you’ll have the opportunity to put your skills to the test by engaging with individuals in real-world environments.

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10 Credits

Research Methods – Online Unit

Take your research skills to the next level with this exciting unit! This comprehensive course is designed to guide you through the entire research process, from formulating a research question or hypothesis to developing a research proposal.

Whether you’re a seasoned researcher looking to brush up on your skills or a newcomer to the field, this unit is designed to equip you with the knowledge and tools you need to conduct successful research projects. With a focus on hands-on learning and practical application, you’ll gain a deep understanding of the research process and develop the confidence to tackle even the most complex research questions.

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9 Credits

Psychosocial Aspects of Behaviour Analysis – Online Unit

Dive into the fascinating world of human behaviour with this incredible unit! This comprehensive course brings together the best of psychology and sociology to give you a deep understanding of the factors that shape human behaviour.

You’ll explore cutting-edge theories, research, and practical applications in areas such as behavioural and developmental psychology, personality, gender and age, culture, environmental and social contexts, and much more. Whether you’re a seasoned professional or just starting out, this unit will equip you with the knowledge and skills you need to analyze human behaviour with accuracy and precision.

With a focus on hands-on learning and practical application, you’ll have the opportunity to explore and analyze real-world examples of human behaviour, gaining a deeper understanding of the underlying psychology and sociology behind each scenario.

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10 Credits

Criminology and Behaviour Analysis – Online Unit

Unlock the mysteries of crime and discover the role of behaviour analysis in criminal investigations with this exciting unit. Delve into the fascinating world of criminology and explore the interdisciplinary approach to understanding crime and its perpetrators. Gain an in-depth understanding of how psychology, linguistics, criminology, and behaviour analysis play a crucial role in solving crimes and bringing justice to victims. This unit is a unique opportunity to develop a deeper understanding of the criminal mind and become a true expert in the field of behaviour analysis.

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60 Credits

Advance Research Project – Dissertation

Unleash your potential and take the next step in advancing the field of emotion, emotional intelligence, deception, and credibility assessment with the culminating experience of the MSc programme. This exciting and challenging final unit allows you to dive deep into a topic of your choice, researching and discovering new insights to fill the gaps in current knowledge and understanding. With guidance and support from expert professionals, you’ll design and conduct a cutting-edge study that showcases your skills and contributes to the world of behaviour analysis. And at the end of your journey, you’ll emerge with a polished, journal-worthy dissertation that’s a testament to your expertise and dedication to the field.

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As I’ve already said – the thing you guys are doing is amazing. Making education fun, 20+ adults committed to 75hours studying a month, while having own businesses/intense jobs/relationships/families. It speaks for itself. You have created an amazing space for people to grow, and You have not only encouraged us to do it, but also committed to helping us.

Lukasz Majewski – Financial Auditor

EIA, beyond my wildest dreams, have made learning the incredible science of understanding human behaviour, specifically the detection of deception and credibility possible, starting with their Diploma in Behaviour Analysis and Investigative Interviewing. As an Executive Recruiter for some of the largest brands globally, I’ve improved my capacity for detecting credibility in candidates who are often inclined to impression management during the hiring process. With a high percentage of candidate dishonesty during interviews and on resumes, using the EIA methodology, especially the tools of investigative interviewing, has greatly improved my selection accuracy. I’ve also learnt what not to do!

Artemis Elias

This programme changed the way I understand this world. It provided me with the insight to evaluate verbal and non-verbal “Point of Interest” and I can now communicate better with my friends, family, and colleagues.

Jason Koh

The support and tuition I received were of a high standard and I felt confident at all times that I could contact my lecturers for additional support or tuition. All course content was relevant and up to date and the block weeks were also beneficial and enabled me to understand the practicality of my studies.

Craig Steyn

My overall experience was amazing. The programme was full of information and gave the students the opportunity to study acutely all the areas of emotional intelligence. I highly recommend this diploma for everybody. It helps people to improve at the professional and personal level. In few words, this diploma makes us better.

Maribel Madrigal


The best way to find this out is to give the EIA office a quick call or drop us an email to arrange a Skype/Zoom. You can also send over as many questions as you desire via the contact us form at the bottom of this webpage.

Absolutely! Your personal and professional references, as well as your personal statement in the enrolment form, will form a large part of your acceptance.

We are able to offer places to students that initially may feel they do not qualify, please contact us so we can explore options with you.

Yes! We host masterclass workshops for all students that are enrolled in the program, these are held multiple times each year and are free to attend! These dates will be sent out to you on enrolment or please email us to find out when they will be running.

Yes! You will be fully enrolled with Manchester Metropolitan University (MMU), receiving a student card, university email address and access to MMU’s facilities and online resources.

We ask that all recommend that all participants are above the age of 18.  Should you or someone you know be interested in the programme and is below the age of 18, please contact us and we’d be happy to discuss some options.

Unfortunately, at this moment we are unable to offer any scholarships. We can offer flexible payment plans and advice on funding. Ensure to check back as we are working hard on offering more options for all those who want to join the MSc.

We aim to be flexible and will consider all applicants for extensions and deferrals as and when needed.

No, the cost is the same for any student.

The tuition fee is fully inclusive for all program content, materials and support. The only possible extra costs are for your travel, accommodation and meals during the free to attend live masterclasses held in Manchester, UK. There is a fee due for a deferment of enrolment or resitting a year.

On successful completion of the full 180 credit MSc, you will be awarded a Post Graduate Master’s Degree in Communication, Behaviour & Credibility Analysis from Manchester Metropolitan University. A level 7 United Kingdom postgraduate academic degree recognised globally.

We aim to flexible and can accommodate many tailored requests. The key requirement is that an initial payment of £1,250 is made before starting the program, we can then spread the remaining amount over the duration of the program. Some students like to take advantage of the 10% discount offered for full payment of the tuition fee.

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The Emotional Intelligence Academy


September 2022

  • Intake: 6th September 2022 to 6th September 2024
  • Launch Event: 3 day virtual workshop, 6th September 2022 to 8th September 2022
  • Module Release: Monthly following virtual workshop
  • Live Support Sessions: Scheduled monthly (recordings available)
  • Graduation: September 2024

Congratulation on making the next step to further your education and skillset within the field of communication, behaviour, and credibility analysis. Below is an outline of the application process along with a download link to the application form. Please follow these steps to commence your application and should you have any questions, please use the 'Contact us form' and we would be happy to help.

Application Process:

Step 1: Complete your application

The application form consists of 11 sections, and while it may look intimidating on the surface, it should only take you around 15 – 20 minutes to complete. You will be asked to secure two references as part of your application. A reference is a note written by an independent person (such as a teacher or manager) to testify to your skills, character, experience, and/or achievements relevant to this programme. You can choose to include these in the space provided in the application form or include these as an attachment when you email us your application.

Download your application here. 

Step 2: Email your application and supporting documents to us

Please send your completed application to our admissions team (service@eiagroup.com) along with your passport-like photo and any supporting files requested in the application form, such as your certificates, awards and/or your references.

Step 3:

Upon receipt of your application, we will review your information and any supporting documents and respond to you within two working days to confirm your acceptance on to the programme. In some cases, we may require further information, in which case, we will follow up with you and outline exactly the information we require to complete your application. 

If you would like to speak with a member of the team, please use the contact us form and we will be back in touch.

Speak to us

If you have any questions whatsoever about this course, please enter your details below and one of our team will be in touch to answer any questions

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The Emotional Intelligence Academy

Speak to us

If you have any questions whatsoever about this course, please enter your details below and one of our team will be in touch to answer any questions

First name is required.
Surname is required.
Country is required.
A valid email is required.
A phone number is required.
The Emotional Intelligence Academy

Master's in Communication, Behaviour and Credibility Analysis - Live virtual open day

Fill in the form below to register for our Live Virtual Open Day

  • Date: 27th February 2023
  • Times: 16:00 London, UK / 08:00 Pacific Standard Time / 10:00 Central Standard Time

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A valid email is required.