e-Factor®
'Soft Skills' Just Became a Hard Intelligence
We're excited to introduce e-Factor®, a brand-new tool that helps you better understand your EI strengths and weaknesses.
Measuring your Emotional Intelligence (EI) is invaluable in both personal and professional realms, facilitating self-improvement and career growth by highlighting strengths and identifying areas for development. In the workplace, enhanced EI improves teamwork, leadership, and job satisfaction. Personally, it enriches relationships through better communication and empathy, thereby promoting overall success in diverse life aspects.
The EQ Effect
Here are just a few ways high EQ can impact professional success, interpersonal relationships, mental health, and customer satisfaction.
Career Progression
EQ is a key leadership skill for every level of management and high EQ leaders are more likely to be promoted than those with lower EQs.
Stress Management
Employees with higher EQ are more resilient to job-related stress, with up to 34% better stress management ability than those with lower EQ.
Relationship Satisfaction
Emotional intelligence is positively associated with relationship satisfaction playing an important role in maintaining a happy partnership.
Customer Service
70% of customers' buying experiences are based on how they feel they're being treated, where EQ of the service provider plays a pivotal role.
Academic Performance
Students with higher EQ tend to have better grades and retain more information from their studies.
Mental Well-being
People with higher emotional intelligence are better at managing stress and generally maintain better health habits, leading to improved overall physical health.

Download a sample Report
e-Factor® provides you with a comprehensive and illustrative report with insight into your Emotional Intelligence competencies. This deep-dive analysis fosters awareness and growth for both your personal and professional relationships. View the full report here.
Download Report
For Individuals
The e-Factor® Emotional Intelligence (EI) assessment tool provides individuals with a detailed understanding of their emotional competencies, illuminating strengths and growth areas. It fosters self-awareness, improves emotional management, and enhances decision-making skills. Ultimately, e-Factor guides individuals towards improved emotional intelligence, enriching personal relationships, and fostering overall well-being.

For Business
The e-Factor® Emotional Intelligence (EI) assessment tool is an essential asset for large corporations. By pinpointing emotional competencies, it facilitates tailored development programs, enhancing team dynamics and overall business performance. In the recruitment process, the e-Factor tool serves as a robust predictor of candidate fit and potential, thereby optimizing talent acquisition. The strategic implementation of e-Factor leads to elevated productivity, superior leadership, and improved employee retention - integral components for scaled corporate success.

Become an e-Factor Facilitator
Becoming a Master Certified e-Factor Facilitator (MCeFF) involves joining a network dedicated to fostering growth through Emotional Intelligence (EI). As an e-Factor Facilitator, you'll harness EI to empower others and drive client achievement using a comprehensive toolkit of resources, methodologies, and strategies. This role offers the opportunity for personal and professional growth, empowering others to reach their potential and creating lasting, sustainable improvements in their emotional intelligence. Join the MCeFF network to be part of a dedicated community committed to creating a more emotionally intelligent world.
The e-Factor® Difference
The e-Factor® outperforms other emotional intelligence tools with its comprehensive, three-pronged approach. It combines the KUSA score, 360-degree feedback, and self-judgment variance, providing a more balanced, accurate emotional intelligence measure.
Unlike other tools that heavily rely on self-reporting, e-Factor® considers objective indicators and external perspectives, reducing self-reporting bias. It also uniquely quantifies self-awareness, an overlooked but crucial aspect of emotional intelligence. The e-Factor® delivers a more thorough, insightful emotional intelligence evaluation, enhancing users’ understanding of their strengths and development areas.
Scientific
With an unrivalled validation process, the latest technology, and peer-reviewed methodology e-Factor® is the gold standard in EQ measurement.
Ability Focused
By utilising a Situational Judgment Test as one of the elements of e-Factor®, to score high, you MUST to have high EQ. Being book-smart doesn't cut it.
User Friendly
e-Factor® is intuitive and a pleasure to use. All elements of the instrument can be completed on a computer or any mobile device with an internet connection and audio functionality.
Global Support
There is a global network of certified e-Factor® facilitators available to support test takers in developing areas of their Emotional Intelligence that may need work.
Triangulation
By adopting a self-report, 360-degree report, and a KUSA (Knowledge, Understanding, Skill, Application) assessment into one instrument, e-Factor® is able to produce an incredibly accurate measurement of your EQ.
Expandable
e-factor® is designed to work for the individual and the organisation. Whether you are taking a test for yourself or assessing your entire team, e-factor® can accommodate you.
Frequently Asked Questions
Yes, the e-Factor® tool is accessible on all devices with an internet connection. Elements of the KUSA assessment will require audio, so make sure you have audio capability before starting the KUSA test.
The e-Factor® assessment consists of three aspects. The Self Report, the 360 Report, and the KUSA assessment (Situational Judgment Test).
The Self-assessment is likely to take 10-15 Minutes.
The 360 reports will take your selected individuals 10-15 minutes each to complete
The KUSA test will take you around 40 minutes to complete.
We recommend that users complete their self-assessment first, then send their 360 reports to 3-5 people who know them well before immediately completing their KUSA assessment.
In this scenario, all your assessments will be completed within the hour, and all you need to do is await for your 360 selectees to complete their submissions before you receive your e-factor® score.
The e-Factor® test is not specifically designed for any particular group, like leaders, teams, or those focusing on well-being. Rather, it’s a versatile tool applicable across various life contexts, both professional and personal. This broad-based design allows for a thorough evaluation of an individual’s emotional intelligence across different life spheres.
It’s crucial to mention that people with high emotional intelligence may not always emphasise aspects such as “well-being” or “pro-social” goals. For instance, athletes or individuals in competitive fields might value competitiveness and victory more. In light of this, we didn’t create the tool with a specific professional group or set of values in mind, as that could introduce cultural bias.
In essence, the e-Factor® test’s objective is to offer a balanced, unbiased assessment of a person’s emotional intelligence, much like how IQ tests operate. So, who is the e-Factor® test designed for? It’s designed for anyone looking to understand their emotional intelligence across various life scenarios and contexts.
We have developed the e-Factor® assessment tool based on research with adults, and it would be irresponsible to apply it to children and adolescents. Therefore, we cannot support the use of the e-Factor® assessment tool with children. However, we are working on a children’s model and assessment methodology in parallel, and our ultimate goal is to make Emotional Intelligence accessible to the 4-9-year-old demographic. We believe that the prevention of emotional skill problems in children is much more humane and simpler than relying on prisons and increased mental health care demand.
We recognise the importance of making our e-Factor® assessment tool accessible to people from diverse linguistic and cultural backgrounds. Therefore, we plan to translate our assessment tool into other languages after the two-year validation period. To ensure that the standard is maintained in territories where English isn’t the first language, we will partner with professionals who can provide high-quality translations. We believe that Emotional Intelligence is a fundamental human skill that everyone should have the opportunity to develop, and we will continue to work diligently to achieve this goal.
We are committed to developing and delivering a high-quality e-Factor® assessment tool that provides an accurate assessment of an individual’s Emotional Intelligence capabilities. Currently, the tool has not been fully validated across the global population. However, we are dedicating the two-year period to building a diverse dataset across multiple demographics to ensure there is no bias in the instrument. While we have taken significant steps to prevent bias during the development phase, we recognise the importance of objective validation to ensure that our assessment tool is fair and accurate for everyone. To facilitate this process, everyone who takes the test is asked to complete a demographics declaration, which will assist us in analysing the data and identifying any potential biases. Our commitment to accuracy and fairness underpins everything we do, and we will continue to work diligently to ensure that our e-Factor® assessment tool meets the highest standards of quality and excellence.