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Emotional Skills and Competencies

Emotional Skills and Competencies

  • 2 days
  • Manchester, UK
  • £1,420

This course prepares you with the knowledge, skills and approaches to evaluate verbal and non-verbal communications from others.

It covers the knowledge, understanding, skills and application of emotional competencies. The course is designed to help you become aware of your own emotions (before they get you into any trouble!).

It covers the knowledge, understanding, skills and application of emotional competencies. Based on Dr Ekman’s science and leading edge training methodology you will use the emotional timeline from trigger… to impulse… to action to understand the challenges and skills around awareness through that process.

It will also develop your skills to enable you to read the true emotions in others to help you build and maintain constructive, successful relationships.

You will learn how to read facial expressions, plus the other four channels that we need to pay attention to in others if we really want to know what they are saying: body language, voice, verbal style and the actual words spoken/written. You will practice and hone those skills in a safe environment with a Paul Ekman International Approved Trainer.

Dr. Paul Ekman is an American psychologist, professor, and pioneer in the study of emotions and human expression.

 “In any transaction that matters whether it’s between lovers, between parent and child, between salesman and client, between doctor and patient, between suspect and interrogator, between adversaries at an election, emotion is what we’re looking for. Emotions tell us what matters.” – Paul Ekman

To enable you to recognise and manage your own emotions, improve your capacity to identify emotions in others and adopt appropriate strategies for building productive relationships.


At the end of the workshop you will be able to:

  • Understand how emotions work
  • Recognise you hot triggers
  • Be aware of impulses as they arise
  • Be aware of when you are in the grip of an emotion
  • Develop self-monitoring capabilities.
  • Recognise emotions in others to aid deeper understanding
  • Use this information to work with others constructively

The content covered within the Emotional Skills and Competencies (ESaC) workshop is outlined below.

  • Pre-test (ESaC)
  • Emotions defined
  • Automatic appraisal system
  • Self awareness/Management
  • Attentiveness
  • Pre-test (METT – Micro expression training tool)
  • Facial Expressions
  • Post-test (METT)
  • Subtle/Partial/Mini Expressions
  • Body Language
  • Verbal style, content and voice
  • The PEER Model
  • Preparation for ESaC
  • Managing the process
  • Preparation and engagement
  • Evaluating and understanding
  • Post-test (ESaC)

Please find information on the venue and accommodation options nearby on the course Joining Instruction here.

There are three payment methods available to secure your place on this course.

Method 1 – Pay in Full

Here you can pay off the full course and immediately secure your place on the program.

Method 2 – Pay via Deposit

A deposit of £400 (+ VAT)
will register you onto the programme. Following your deposit one of our team will be in touch to arrange the payment of the remaining fees. This can be done via Credit/Debit card or through a direct bank transfer.

We can also arrange payment via instalments upon receiving your deposit. If you would like to pay in instalments please let our team know when they contact you in regards to your booking.

We accept all major Credit/Debit cards and PayPal.

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